Getting enquiries is not the same as getting enrolments. Here is how to find the bottleneck.
A lead is only the first step
Start by mapping what happens after the form is submitted. How quickly is the family contacted? Is the message clear? Is the trial class easy to book? Is there a clear next step after the trial?
Look at the whole funnel
Review four stages: traffic, enquiry, trial and enrolment. If traffic is healthy but enquiries are weak, the offer or landing page may need attention. If enquiries are healthy but trials are low, follow-up may be the issue. If trials are happening but enrolments are low, examine the trial experience, communication and offer.
Measure the right outcome
Lead cost is useful, but it should not be the only metric. Track how many leads become contacted prospects, trials and paying students. This gives you a clearer view of where the marketing system needs improvement.
Improve one bottleneck at a time
Do not change the audience, creative, landing page and follow-up all at once. Choose the biggest bottleneck, make a focused change, and compare the next set of results.
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